top of page

SHIPPING & RETURNS

SHIPPING POLICY

Finding the perfect hat is an adventure and we want to make sure you receive it quickly and in perfect condition. We offer a variety of shipping methods to meet your needs. Our standard shipping method is free and will arrive within 5-7 business days. We also offer expedited shipping options for an additional fee. All of our hats are carefully packaged to ensure they arrive safely. If you have any questions or concerns about shipping, please don't hesitate to contact us.

RETURN & EXCHANGE POLICY

At Eleven o'Three Designs, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we are happy to offer a return or exchange within 30 days of purchase. Simply contact us to initiate the process. All returned items must be in new, unworn condition with all original tags attached. We reserve the right to refuse any return or exchange that does not meet these conditions.

bottom of page